ATTENTION: If you have fever, cough, shortness of breath or any other respiratory symptoms, please do NOT go to your Provider's office; call your Provider instead.  

We know that you may have a lot of concerns and questions about your health, and MSPB is committed to keeping our patients safe by introducing new safeguards and procedures.

Please be assured that we are making every possible effort to ensure that our waiting areas are safe.   We are STRONGLY DISCOURAGING office visits by patients with cold-like symptoms.  


We are specifically requesting that any patients with cold-like symptoms refrain from visiting their Provider's office.  This will allow us to ensure that waiting areas are kept in sanitary conditions to reduce risk exposure for patients with appointments for chronic conditions.  You can keep your regularly scheduled appointments.       * All patients & visitors are required to wear a mask at all times *

For your safety and to minimize the potential of virus exposure for our patients and staff, we are screening all patients via phone before scheduling any new appointments.  Providers are doing their best to handle the volume of patient calls they’ve been receiving and we appreciate the cancellation of any appointments if there are any signs, symptoms or concerns related to the Coronavirus (see the Self-Assessment Tool below). 

If you are concerned about being exposed to Coronavirus or being infected, but you are asymptomatic, please call the Palm Beach County Health Department (561-671-4184).  

Please do NOT go to your Provider's office; instead you may call your Provider.

Coronavirus Self-Assessment Tool

1.  Do you have any of the following flu-like or respiratory symptoms?

  • Fever, chills, sweats, muscle aches, acute headache and/or worsening shortness of breath, wheezing and coughing.

  • Some cases of Coronavirus and influenza can also present with acute gastrointestinal symptoms such as abdominal pain, diarrhea, nausea and vomiting.

If your symptoms are mild and you are feeling well, ISOLATE YOURSELF AT HOME and CALL your Provider’s Office.  PLEASE DO NOT GO TO YOUR PROVIDER'S OFFICE.

If you have any of these symptoms, please CALL your Provider’s Office.

2. If you have you recently traveled outside the country or been exposed to anyone known or suspected to have the COVID-19 coronavirus illness, please call the Palm Beach County Health Department (561-671-4184).  


PLEASE DO NOT VISIT YOUR PROVIDER’S OFFICE UNDER ANY CIRCUMSTANCES in order to protect the health of our community.  It is extremely important to maintain sanitary conditions at the offices where regular patients with chronic conditions are susceptible to this infection. 

IMPORTANT: If you believe your symptoms are life threatening, call 911 or go to the nearest hospital emergency department. We recommended that you call the emergency department immediately so the staff can provide you with arrival instructions.

It is very important to follow the recommendations of your Provider when taking any medication.


NOTE: Hydroxychloroquine & Z-pack should only be used at the recommendation of your Provider who knows your medical and medication history.  A recent EKG is also required. These medications can cause serious heart rhythm problems. 


Protect yourself and your loved ones by practicing social distancing and wearing a mask.


Eat well, stay active, take your medications.

MSPB is here for you.  Please call your Provider with any questions.

Who is at Higher Risk?

The people at higher risk of getting very sick from COVID-19

  • Older adults

  • People who have serious chronic medical conditions like

    • Heart disease

    • Diabetes

    • Lung disease

If a COVID-19 outbreak happens in your community, it could last for a long time. (An outbreak is when a large number of people suddenly get sick.) Depending on how severe the outbreak is, public health officials may recommend community actions to reduce people’s risk of being exposed to COVID-19. These actions can slow the spread and reduce the impact of disease.

If you are at higher risk for serious illness from COVID-19 because of your age or because you have a serious long-term health problem, it is extra important for you to take actions to reduce your risk of getting sick with the disease.

If you are at higher risk of getting very sick from COVID-19, you should:

  • When you go out in public, keep away from others who are sick, limit close contact and wash your hands often.

  • During a COVID-19 outbreak in your community, stay home as much as possible to further reduce your risk of being exposed.

Get Ready for COVID-19 Now

  • Have supplies on hand

    • Contact your Provider to ask about obtaining extra necessary medications to have on hand in case there is an outbreak of COVID-19 in your community and you need to stay home for a prolonged period of time.

    • If you cannot get extra medications, consider using mail-order for medications.

    • Be sure you have over-the-counter medicines and medical supplies (tissues, etc.) to treat fever and other symptoms. Most people will be able to recover from COVID-19 at home.

    • Have enough household items and groceries on hand so that you will be prepared to stay at home for a period of time.

  • Take everyday precautions

    • Avoid close contact with people who are sick

    • Take everyday preventive actions

      • Clean your hands often

      • Wash your hands often with soap and water for at least 20 seconds, especially after blowing your nose, coughing, or sneezing, or having been in a public place.

      • If soap and water are not available, use a hand sanitizer that contains at least 60% alcohol.

      • To the extent possible, avoid touching high-touch surfaces in public places – elevator buttons, door handles, handrails, handshaking with people, etc. Use a tissue or your sleeve to cover your hand or finger if you must touch something.

      • Wash your hands after touching surfaces in public places.

      • Avoid touching your face, nose, eyes, etc.

      • Clean and disinfect your home to remove germs: practice routine cleaning of frequently touched surfaces (for example: tables, doorknobs, light switches, handles, desks, toilets, faucets, sinks & cell phones)

      • Avoid crowds, especially in poorly ventilated spaces. Your risk of exposure to respiratory viruses like COVID-19 may increase in crowded, closed-in settings with little air circulation if there are people in the crowd who are sick.

      • Avoid all non-essential travel including plane trips, and especially avoid embarking on cruise ships.

  • If COVID-19 is spreading in your community, take extra measures to put distance between yourself and other people to further reduce your risk of being exposed to this new virus.

    • Stay home as much as possible.

      • Consider ways of getting food brought to your house through family, social, or commercial networks

Watch for Symptoms & Emergency Warning Signs

  • Pay attention for potential COVID-19 symptoms including, fever, cough, and shortness of breath. If you feel like you are developing symptoms, call your doctor.

  • If you develop emergency warning signs for COVID-19 get medical attention immediately. In adults, emergency warning signs*:

    • Difficulty breathing or shortness of breath

    • Persistent pain or pressure in the chest

    • New confusion or inability to arouse

    • Bluish lips or face

*This list is not all inclusive. Please CALL your Provider for any other symptoms that are severe or concerning.

 What to Do if You Get Sick

  • Call your Provider and let them know about your symptoms. Tell them that you have or may have COVID-19. This will help them take care of you and keep other people from getting infected or exposed.

  • Know when to get emergency help

  • Get medical attention immediately if you have any of the emergency warning signs listed above.

Helping Older Adults

Community Support for Older Adults
  • Community preparedness planning for COVID-19 should include older adults and people with disabilities, and the organizations that support them in their communities, to ensure their needs are taken into consideration.

  • Many of these individuals live in the community, and many depend on services and supports provided in their homes or in the community to maintain their health and independence.

  • Long-term care facilities should be vigilant to prevent the introduction and spread of COVID-19. Information for long-term care facilities can be found here.

Family and Caregiver Support
  • Know what medications your loved one is taking and see if you can help them have extra on hand.

  • Monitor food and other medical supplies (oxygen, incontinence, dialysis, wound care) needed and create a back-up plan.

  • Stock up on non-perishable food items to have on hand in your home to minimize trips to stores.

  • If you care for a loved one living in a care facility, monitor the situation, ask about the health of the other residents frequently and know the protocol if there is an outbreak.